SBJ   is  dedicated to satisfying every customer, every time.  We ship all orders through USPS. Please allow  SOUL 3-5 business days to process your order, and   5-7 business days for  shipping.  All orders have shipment insurance through USPS and  SBJ is not responsible for any lost, stolen, or damaged packages. In the event that this happens, customers will need to file a claim through USPS directly..

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Click here  to file a claim